Ladies' Necklace Otto
Ladies' Necklace Otto
Ausverkauft
- Type:
- Necklace
- Ladies' Necklace
- Gender: Lady
- Includes: Includes the brand's case
Shipping & Return
Shipping & Return
Once we receive your return, we’ll process your refund within 5-8 business days. Refunds will be credited back to your original payment method. For more details on how to start a return, visit our Returns page or contact our support team—we’re here to help! Shop confidently knowing we’ve got you covered.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Discover more in our FAQ
How long does it take to process an order?
How long does it take to process an order?
We aim to process and dispatch all orders within1–2 business days(Monday–Friday, excluding Italian and EU public holidays). Once your Gioyel piece is on its way, you will receive a confirmation email with a tracking number to follow its journey.
Do you ship internationally?
Do you ship internationally?
We ship exclusively within the European Union. Standard delivery usually takes 5–8 business days depending on your location. Since we ship within the EU, no additional customs duties or import taxes will be charged upon delivery. Your order is inclusive of VAT where applicable.
What is your return policy?
What is your return policy?
In compliance with European Consumer Protection laws, you have the right to return your purchase within 15 days of delivery.
• Condition: Items must be unworn, in their original Gioyel packaging, and with all security tags intact.
• Hygiene Exception: For health and safety reasons, earrings cannot be returned or exchanged unless they are faulty.
• How to return: Please click the "Contact Us" button to the left to request a return authorization and receive further instructions.