About Us
About Gioyel
Gioyel is an online shop for watches and jewellery, operated from Italy and serving customers across the European Union.
Our catalogue lists over 6,000 items: men's, women's, unisex and children's watches, smartwatches, alarm and table clocks, and fashion jewellery - necklaces, bracelets, rings, earrings, charms, pendants and cufflinks.
Who we are
The Gioyel online shop is owned and operated by SHOPNOVA SRLS, an Italian limited liability company.
- Company name: SHOPNOVA SRLS
- Registered office: SP 93 n. 22, 85021 Avigliano (PZ), Italy
- VAT number: IT02118490768
- Returns warehouse: via Giovanni Calice 10, 85100 Potenza (PZ), Italy
How to reach us
- Email: info@gioyel.com
- Phone: +39 351 320 8031
- Customer service: Monday to Saturday, 9:00-17:00 CET
We reply to written enquiries within two business days.
Shipping and returns
We ship exclusively within the European Union. Shipping is free on every order and delivery normally takes 5 to 8 business days after dispatch. You may return your purchase within 15 days of delivery.
Full details are in our Shipping Policy, our Refund Policy and our Legal Notice.